APEX VARIATION HATS
Elevate your game with the APEX VARIATION HATS from Apex YD. This Mesh Trucker Style Hat offers comfort and breathability, perfect for young athletes committed to excellence. With a one size fits all design, it's ideal for everyone in our thriving community of sports enthusiasts. Wear your passion and unity with pride, and let the world know you belong to an organization pushing the limits in sports and life. Join us in championing young talent, one hat at a time.
RETURN & REFUND POLICY
Product Return Policy - 30 Days for Unforeseen Damage
Thank you for shopping with us! We strive to provide you with high-quality products, but we understand that sometimes unforeseen issues may arise. Our product return policy is designed to ensure you are taken care of in such instances.
Return Eligibility:
- Returns are only accepted within 30 days from the date of purchase.
- Returns are only applicable for products that have unforeseen damage. This includes defects or damage that occurred unexpectedly during normal use, or damage caused by manufacturing issues.
- Damage caused by misuse, accidents, or improper care are not eligible for a return.
Return Process:
- Contact Us: Please notify us of any unforeseen damage by emailing our support team at tblake@apexyd.com or sswingle@apexyd.com. Include your order number and clear photos of the damaged product.
- Assessment: Our team will assess the damage based on the provided information and will notify you within 3-5 business days whether your return has been approved.
- Return Authorization: If your return is approved, you will receive a Return Authorization (RA) number, along with instructions on how to return the product.
- Return Shipping: You will be responsible for the return shipping unless otherwise stated. Once the item is returned and inspected, we will issue a replacement or refund.
Refunds and Replacements:
- Refunds will be issued in the original payment method, minus any shipping fees.
- If a replacement product is requested, it will be sent once the original item is returned and inspected.
Exclusions:
- Products that have been altered, damaged by misuse, or not returned in their original condition are not eligible for a return.
- Sale, clearance, or final sale items are non-returnable.
Contact Us: For any questions or concerns regarding your return, please feel free to reach out to our customer service team at tblake@apexyd.com or sswingle@apexyd.com.
Thank you for your understanding and for choosing our products!
SHIPPING INFO
Shipping Information
We aim to deliver your order as quickly as possible! Our standard shipping time is between 3 to 5 business days from the date of order confirmation. Please note that shipping times may vary based on your location.
Shipping Timeline:
- Standard Shipping: Estimated delivery within 3 to 5 business days.
- Location Impact: Delivery times may be shorter for customers located closer to our warehouse or in areas with expedited shipping options.
Please allow additional time for delivery during holidays or peak seasons. You will receive a tracking number once your order has shipped, so you can track your package's progress.
If you have any questions or concerns about your shipment, feel free to contact our customer service team at tblake@apexyd.com or sswingle@apexyd.com.
Thank you for shopping with us!